Refund policy
At Glam Glossary Cosmetics, we want you to love every product you receive. While all sales are final due to the nature of cosmetic products, we’re committed to making things right if an issue ever arises. Please review our refund policy below.
All Sales Are Final
Due to the nature of our beauty products and our commitment to customer safety, we cannot accept returns or exchanges for any reason other than damage or an incorrect item being shipped.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact our Customer Support Team within 48 hours of delivery.
When emailing us, please include:
- Clear photos of the issue
- Your order number or a screenshot of your order confirmation
Once received, our team will review your case and arrange a replacement or refund depending on product availability.
Our Commitment
We take great care in packaging and shipping your order, and we’ll always do our best to resolve any issues quickly and fairly.
Thank you for choosing Glam Glossary Cosmetics and supporting our small, woman-led beauty brand. 💗✨